1. Introduction

Loves ROI values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or use our services.

We collect only what we need to operate the site and deliver your requested work. We do not sell your personal information.

2. Personal Information We Collect

2.1. Information you provide to us

When you request a conversion clarity check, contact us, or purchase services, you may provide information such as your name, email address, website URL, business details, and any notes or materials you share for the project.

• Contact details such as name, email address, and business name

• Website links, product details, and project context required to deliver work

• Billing and transaction confirmation from our payment processor

• Messages, feedback, and assets you send as part of an engagement

2.2. Automatic data collection

We may automatically collect limited technical information such as IP address, device type, browser type, pages visited, and approximate location. This helps us improve site performance, troubleshoot issues, and reduce fraud.

2.3. User comments and content

If you submit forms, messages, or project content, we store what you send so we can communicate and complete the work you requested.

• Form submissions and support messages

• Links, screenshots, and files shared for audits or implementation

2.4. Information from other sources

If you connect tools or provide access to platforms such as analytics, testing, or CRM systems, we may view related data only as needed to deliver the service. We do not access information beyond what is required.

3. Types of Information

The information we handle generally falls into four categories: contact identifiers, business and website information, technical usage data, and service communications. We do not intentionally collect sensitive personal information.

• Identifiers such as name and email address

• Business and website information used to provide services

You can browse most of our website without submitting personal information, but purchasing services or requesting deliverables requires basic contact details.

If you choose not to provide required details, we may not be able to deliver certain services.

4. How We Use Personal Information

We use personal information to provide services, communicate with you, process payments, maintain security, and improve our website. We do not sell personal information and we do not share it for unrelated purposes.

4.1. In emails and contact forms

We use your contact details to respond to messages, confirm purchases, deliver work, and provide support. These emails are service related and necessary to complete your request.

If you opt in to marketing updates, you can unsubscribe at any time via the link provided in the email.

We do not send marketing emails unless you request them or explicitly opt in.

5. Payments

• Payments are processed by third party payment providers

• We receive confirmation and basic transaction details, not full card numbers

We may use transaction details to provide receipts, prevent fraud, and respond to billing questions.

5.1. Promotions and discounts

If we offer discounts or limited promotions, the terms are presented at the time of purchase. We do not require additional personal information to use most promotions.

6. Children's Privacy

Our website and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us and we will delete it.

Parents or guardians may contact us to request deletion of information associated with a child.

Users under 18 should use this website with the involvement of a parent or guardian.

7. Data Shared with Third Parties

We share information only with service providers needed to operate the site and deliver services, such as hosting providers, payment processors, analytics tools, and communication platforms. They are required to protect information and use it only to provide their services to us.

8. Security Measures

We use reasonable safeguards designed to protect your information. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

If you suspect unauthorized activity related to your information, contact us so we can investigate and take appropriate steps.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or service changes. Updates will be posted on this page with a revised date at the top.

• We post updates to this page when policies change

• The revised date indicates the most recent version

If changes are material, we may provide additional notice on the website or by email when appropriate.

10. How to Contact Us

If you have questions about this Privacy Policy, contact us at hello@lovesroi.com.